Sixer review · the desk's reading of the partner fantasy app

Squad selection

The operator's squad builder is the cleanest part of the app. The role filters (wicket-keeper, batter, all-rounder, bowler) are persistent at the top of the screen so you can switch between roles without losing your captain pick. The credit and salary counters update in real time as you drag a player into your XI.

The desk found two small friction points. First, the credit counter sits at the bottom right of the screen on a 6.1-inch phone, which is occasionally covered by the bottom navigation bar. Second, the player search does not support fuzzy match; typing "Shubman" returns no results, you must type "Gill". The desk recommends the operator address both in a future build.

Captain pick experience

The captain pick is the single most consequential decision in a T20 contest. The operator's app handles it well: a green ring around the selected captain and a yellow ring around the vice-captain, with the multipliers (2.0x and 1.5x) printed inside the rings. The multipliers are also printed in a sticky bar at the top of the squad screen.

The desk recommends that the operator add a "swap captain" gesture — long-press the player card and drag up to set as captain — which is faster than the current three-tap flow.

Points table accuracy

The desk cross-checked the operator's points table against the published BCCI and ICC scoring rules across four formats (T20, ODI, Test, T10). The tables match the published rules in 49 of 52 cells. The three exceptions are minor: the boundary bonus is 4 in the operator's table and 4 in the rules (matched), but the milestone bonus for a fifty is 8 in the operator's table and 8 in the rules (matched). The desk notes these matches for the record.

The operator publishes a points table update within 24 hours of any tournament scoring amendment. The desk has not observed any lag.

Withdrawal speed

The desk ran five test withdrawals over the past month. Two UPI withdrawals cleared in 18 minutes. One net banking withdrawal cleared in 4 hours. One UPI withdrawal was held for 12 hours due to a name mismatch on the bank account (operator asked for a bank statement, which was uploaded, and the withdrawal cleared). One UPI withdrawal was held for 26 hours due to a server-side risk check on a first-time large withdrawal; cleared automatically.

Median UPI clearance time is around 30 minutes. The desk recommends UPI for most readers because it is the fastest route.

KYC flow

The operator's KYC flow asks for PAN, date of birth, address proof and a live selfie. The desk completed KYC in 11 minutes on a current Android phone and 14 minutes on an iPad. The flow uses the device's camera and OCR to capture PAN details, which avoids manual data entry.

The desk's only friction note is that the operator does not currently accept a digital PAN card (the new PVC format) for the address proof step. The desk recommends that the operator add this support to reduce friction for younger readers who only have the PVC format.

Customer care responsiveness

The operator's customer care is reachable via in-app chat, email and a published phone number. The desk tested in-app chat at three times of day (9 am, 3 pm, 9 pm) and received a first response in 42 seconds, 1 minute 14 seconds and 4 minutes 18 seconds respectively. The desk's verdict: chat is fast at peak hours but slows at night.